When in doubt, there is always Dogen:
"I can remember, Yunmen asked Caoshan, 'Why don't we know that there is a place of great intimacy?' Caoshan said, 'Just because it is greatly intimate, we do not know it is there.'
Suppose this were Eihei and someone asked me, 'Why don't we know that there is a place of great intimacy?' I would just hit his face with my whisk and ask him, 'Is this knowing or not knowing?' If he tried to answer, I would hit him again with the whisk" - Dharma Hall Discourse 217.
What do you say?